Pay Once, Enjoy Cleanliness All Month Long
Why Choose bTaskee’s Monthly Cleaning Subscription Plan?
Time-Saving
Book just once to enjoy a full month of service. Save your time and skip the hassle of re-booking and scheduling every single week.
Flexible Schedule
Easily customize your routine cleaning schedule. Choose the exact days and hours that perfectly fit your daily lifestyle and needs.
Professional Taskers
Guaranteed availability of top-tier staff. Our system automatically prioritizes the favorite taskers you have rated highly before.
Location Flexibility
Easily transfer your cleaning subscription if you move your home or office to any other city within bTaskee’s service network.
Cancellation & Refund Policy
Please note the refund terms when canceling your monthly subscription service:
Service Activation Steps
Step 1
Create a subscription plan directly in the bTaskee app.
Step 2
Step 3
Note
- The order will be automatically canceled after 3 days if you have not made a payment.
Bank transfers to the bTaskee account may take longer if made outside of bank operating hours.
Frequently Asked Questions (FAQs)
1. How does bTaskee ensure service quality?
Our Taskers have at least 1 year of experience and undergo rigorous interviewing, knowledge testing, and professional training to guarantee top-tier service.
2. How long does it take for a Tasker to be assigned?
Jobs are typically accepted within one hour. During holidays or peak times, we recommend booking one day in advance to secure your preferred schedule.
3. How do I identify my Tasker?
You can view the Tasker's photo in the app once a booking is confirmed. For added security, simply scan their QR code upon arrival for verification.
4. Can I book services on national holidays?
Yes, bTaskee operates daily, including holidays. Please book 1-2 days in advance to ensure a Tasker is ready for your request.
5. What is the best way to book via the app?
- Request: Select your location and service details.
- Confirm: Wait for a Tasker to accept. Keep your notifications on.
- Review: Rate your experience to help us maintain our standards.
6. How do I request a refund?
To cancel an order, please use the cancellation feature directly within the bTaskee app. All refund requests will be processed within 1 to 3 business days in accordance with bTaskee’s service policy. If you need further assistance or encounter any issues during the process, you can contact our Customer Service via WhatsApp or email us at cs.id@btaskee.com. Our Customer Service team will assist you with a quick and clear response.